Heavenly Touch Spa Guest Guide

Cancellation Policy

Treatment times are reserved especially for you. To cancel an appointment and avoid a full fee charge, we ask for 48 hours advance notice for each Treatment and 7 days for all half-day and full-day Pamper Packages. The policy also applies to bookings paid by gift certificate.

Spa Reservations

We recommend making a Spa reservation for all services in advance to ensure your desired service time is available. To secure your appointment, we will need a credit card or gift certificate number. However, if you pay for your services on the day of your appointment, we accept cash, debit, credit card or gift card.

Gift Certificates

Gift certificates are to be used for esthetic services unless otherwise stated at the time of purchase and cannot be used in any cross-promotions or during the holidays. Gratuities are not included. Spa prices are subject to change without notice.

Arrival Time

To relax and enjoy your Treatment, we kindly ask that you arrive a few minutes before your Treatment time. As a courtesy to our Spa guests, late arrivals may result in customizing your service to fit the remaining time in your booking.

Spa Environment

Please assist us in fostering a tranquil Spa environment by maintaining a low voice and turning off your cell phone. We love children, but please remember to respect other Spa guests and kindly enjoy your services child-free.

Contact Us

Call us today at (613) 498-0899 to make an appointment, visit our website, or feel free to drop into our Spa at:

Heavenly Touch Spa
32 St. Andrew Street
Brockville, ON
K6V 4X4